send Course Introduction
Course Overview
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Who Should Attend
- Network Professionals who install, configure and manage Cisco collaboration solutions.
Course Certifications
This course is part of the following Certifications:
Prerequisites
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CICD - Implementing Cisco Collaboration Devices
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CIVND2 - Implementing Cisco Video Network Devices V1.0
Course Objectives
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How the CUCM administrative and service GUIs work
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Activate, start, and stop CUCM services
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Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
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Add and delete phones manually and using auto registration
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Add users, assign them capabilities, and associate them with phones
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LDAP Integration including LDAP synchronization and LDAP authentication
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LDAP attribute mapping and filters
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Deploying IP Phone services
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Configure phone features: Music on Hold (MOH) and phone services
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Set up media resources to use for MOH and conferencing
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Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and variable-length dial plans
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Deploy line/device Class of Service using partitions and calling search spaces for call blocking
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Call hunting (hunt lists) and call queuing configuration
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PSTN access methods, gateway vs. Cisco Unified Border Element (CUBE), and codec selection
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PSTN access using MGCP gateways, including route lists, route groups, and digit manipulation
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PSTN access using H.323 gateways including inbound and outbound dial peer selection
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H.323 gateway digit manipulation, codec selection, and class of restriction
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PSTN access using the CUBE and SIP trunks
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CUBE and URI dialing
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Media Resources including MOH, annunciators, and Media Termination Points (MTPs)
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Hardware and software audio and video conference bridges
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TelePresence MSE 800, TelePresence server, and TelePresence Conductor conferencing
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Quality of Service (QoS) and bandwidth calculations
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Best-Effort, IntServ, and DiffServ QoS models
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QoS classification and marking
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QoS policing and shaping